for repair machines and maintenance Espresso Machines & Grinders or other products please contact our team as below
🛠📍Bangkok Customer Care Office
382-386 Sukhumvit 71 Rd., Prakanongnua Wattana Bangkok 10110
☎️ : 02 391 3066-7 📱 083 292 4891 or 062 958 8498
🛠📍Lampang Customer care office
Thai Coffee Supply Co.,Ltd.
198/1 Thanon Robwiang, Mueang Lampang District, Lampang 52100
☎️ : 054 224 050 📱 086 730 3535
🛠📍Chiangmai Customer Care Office
Somphot Chiang Mai 700 Pi Rd, Thesaban Nakhon Chiang Mai, Amphoe Mueang Chiang Mai, Chang Wat Chiang Mai 50180
☎️ : 053 241 326 📱 095 451 2461
🛠📍Esan Area Customer Care Office
2182/5 Muckmontree Rd., T.Naumunag A.Muang Nakornratchasima 30000
We provide to repair coffee machines & grinders or other machines with our great technical persons that has been training from Manufacturers with our experience more than 10 years to maintenance our machines that import by ourselves and maintenance the machines that import with other importer to make sure that all customer can work and run your cafe or your business without problem with technical support
Our machines Warranty between 1-2 Years depend on Brand and Models please ask Sale departments for warranty Service https://www.abstract13.com/
We provide Free maintenance technical service during on warranty time and free spare parts for claim
We will warranty in case the machines have problem by QC from factory or issue inside the machines that we will open machines by our technical person only if customer send the machines to fix with other company and the machines have problem or open the machines without our permission we will not warrantees of those machines in any case.
we will not warrantees for Oring on group Gasket because its damage by customer used every day this Oring customer have to pay for 300 baht for 1 group gasket and for cleaning detergent customer must have for clean the machines every 2weeks or 1 month depend how heavy that customer used machines 70 baht for 1 pack of detergent
we also not warranty if customer used machines without water or used machines with mix plug cable with other electronic household, The cable should stand alone or have baker only for machines. Incase have problem with the surge causes the device to lose we will not warranty on that too.
please make sure that your coffee shop have safety breaker to protect on it.
Transportation for setting Machines
Buy our Espresso machines & Coffee Grinders and other machines today free transportation for installation or setting in the first delivery machines to customer shop
Transportation for maintenance or Repair
Transportation for repair machines or maintenance we will charge 7 Baht per km. for one way to repair machines only for return way free of charge.